FRx Gift Cards are stored value cards that may be used to pay for goods and services at participating stores at the Malls of Frasers Property. FRx Gift Cards are available as physical or digital gift cards.

FRx Gift Cards in your FRx e-wallet can be used just like a regular physical gift card, the only difference is that it’s digital. FRx Gift Cards were introduced on 25 May 2018.

You can also transfer the balance of a physical gift card to FRx Gift Card by registering it to your Frasers Experience (FRx) account. FRx Gift Cards are stored in the FRx e-wallet.

FRx Gift Cards can be used to make purchases at participating stores at the Malls of Frasers Property.

The physical Frasers Property Gift Card have been phased out and no longer accepted at retailer outlets. We are unable to transfer the amount as all physical Frasers Property Gift Card has expired.

FRx Gift Cards can be purchased within the FRx app or at the malls listed below. Only NETS payment is accepted for purchase of FRx Gift Cards at our Customer Service.

• Causeway Point
• Century Square
• Hougang Mall
• Northpoint City
• Tampines 1
• The Centrepoint
• Tiong Bahru Plaza
• Valley Point
• Waterway Point
• White Sands

You simply need to flash your FRx QR Code, present your FRx Gift Card or a copy of your authorised email at the point of payment at any participating stores of the Malls of Frasers Property.

FRx Gift Cards can be used to make full or partial payment of goods and services at participating stores. Should the stored value in the gift card be insufficient to offset the purchase amount, payment for the balance amount can be made via any other mode of payment as accepted by the retailer.

FRx Gift Card loaded to your e-wallet may also be exchanged for FairPrice vouchers. Visit Customer Service at participating FairPrice stores located within the malls of Frasers Property for assistance. Except for Hougang Mall and White Sands, please approach FairPrice's store personnel for exchange of FairPrice vouchers. The redeemed FairPrice vouchers are eligible for transactions at FairPrice stores within the malls of Frasers Property.

FRx Gift Cards can be used by shoppers of all ages. There is no restriction.


Download the Frasers Experience (FRx) app here.

You can view your FRx Gift Card balance via the FRx app. Alternatively, you may approach any of our customer service counters to check your card’s balance.

Download the Frasers Experience (FRx) app here.

All FRx Gift Cards are valid for 1 year from date of issue.

FRx Gift Cards can have a loaded value of up to a maximum of S$990 per FRx Gift Card.

FRx Gift Cards can be used at any participating store across all participating assets within Frasers Property Singapore.

• Causeway Point
• Century Square
• Eastpoint Mall
• Frasers Tower
• Hougang Mall
• Northpoint City
• Robertson Walk
• Tampines 1
• The Centrepoint
• Tiong Bahru Plaza
• Valley Point
• Waterway Point
• White Sands

Yes. You may add multiple FRx Gift Cards to your e-wallet, each card has a maximum limit of $999.

No. Refund of used/unused FRx Gift Cards is not permitted. Refer to the full terms and conditions governing the use of the FRx Gift Card.

No. Lost or stolen FRx Gift Cards will not be replaced and the unutilised value will not be reimbursed.

Yes. A FRx Gift Card can be replaced if it is faulty due to production defect, and the unutilised value will be transferred to a replacement card at no cost. However, if the gift card is damaged/mishandled (e.g. defaced, scratched or bent), a replacement fee of $10 will be levied.

Replacement of faulty FRx Gift Cards can be done at the Customer Service at the Malls of Frasers Property stated above. The original faulty card must be presented at the point of replacement. The unutilised value from the faulty card will be transferred to a new replacement card for immediate use.

Simply email corporatesales@frasersproperty.com for bulk purchases. Payment may be made via cheque, electronic funds transfer or PayNow.

Yes. Please approach Customer Service at the Malls of Frasers Property for assistance to convert your balance monies from your e-wallet to a physical FRx Gift Card.

Drop us an email at FRHelp@frasersproperty.com or visit any of our Customer Service at the Malls of Frasers Property for assistance.