We're giving twice the reasons for you to love us! Sign up as a NEW Frasers Experience (FRx) member to enjoy 2x FRx Points in your first month as you shop, eat and play with the FRx app!

 

 

 

With over 2,000 dining, shopping and entertainment experiences across the Malls of Frasers Property, enjoy more fun and more rewards with Frasers Experience!

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app.

4. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Retail developments: 

 

Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, and White Sands. 

2. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.

3. Membership is FREE. Local residents aged 18 and above may register as an FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time. 

4. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy:

Scan your FRx QR Code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account. 
 

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code in the app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave. 

4. For supermarket spending from FairPrice / FairPrice Finest, FRx members must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points. 

5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their FRx QR Code at the respective mall’s Customer Service to earn FRx Points. 

6. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

7. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind. 

8. The Management of Frasers Property Retail reserves the right to sight all purchases before granting redemption.

D. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit here.

2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.