Experience Winter Wonderland across the malls of Frasers Property Singapore!
Promotions | Multiple Malls
Experience Winter Wonderland across the malls of Frasers Property Singapore!
Join us for ice-skating, snow shows, jolly rewards and more!
O, it’s beginning to look a lot like Christmas! Jingle through the holidays with mountains of fun made for you and your loved ones.
 
Starting 17 November 2023,  experience the joy of ice-skating, bask in enchanting snow shows, play your hearts out in a winter wonderland and earn jolly rewards as you shop, eat and play!
 
Bask in Jolly Good Rewards

17 November to 31 December 2023

Updated as of 29 Dec 2023, 2.47pm: $12 FRx Gift Cards are fully redeemed at Century Square, Hougang Mall, Northpoint City, The Centrepoint, Tiong Bahru Plaza and Valley Point.
 

Jingle bells, jingle bells, that’s the sound of jolly rewards! 
 
Get started on your festive shopping and receive a $12 FRx Gift Card when you charge a minimum of $120 to your Citi Mastercard® in a maximum of 3 same-day, same-mall transactions at participating FRx stores. 
 
Visit customer service to redeem your reward. 
 
Gear up for Adventures on Ice
21 November to 26 December 2023
 
 
Discover the joy of ice-skating across our synthetic ice rinks islandwide! Enjoy 30-minutes of icy fun for only $10. PLUS a free popcorn treat during weekends!
 
Book your slot here!
 
The whole family is welcome! Enjoy adorable skating aids which are available on a first-come-first serve basis, as well as complimentary wheelchair-accessible slots at Causeway Point, Northpoint City and Waterway Point. 
 
Safety gear such as helmets, gloves, knee pads and elbow pads will be provided. Do remember to bring your own mid-calf socks or purchase it at the event for $3 a pair!
 
Suitable for children above the age of 5. Height restrictions apply.
 
 
Book your slot here!
 
Click here for frequently asked questions and more about Skate and Shine! 
 
Dive into Winter Wonderland
28 November to 26 December 2023
 
 
Always wanted to make angels in the snow? Have a blast at our snowy pop-up playground and remember to take lots of selfies with Frosty - our friendly Snowman!
 
 
Click here for frequently asked questions and more about Fun with Frosty! 
 
A Wintry Snow Spectacular
24 November 2023 to 31 December 2023
 
 
Let it snow, let it snow, let it snow! Catch our mesmerising snow shows, featuring a choo-choo train and ice-skaters whirling around an enchanting 5m Christmas tree! 
 
Catch our shows happening hourly every Friday to Sunday, from 12pm to 8pm, at Causeway Point and Waterway Point. It’s FREE for all!
 
Score Unbelievable eDeals
From 24 November 2023
 
 
Take off those gloves and start shopping!
 
Starting 24 Nov (12pm), bag unbelievably merry dining, shopping and entertainment eDeals for only 12 FRx Points each! From gifts and holiday treats to self-care, smart holiday shopping starts here.
 
Simply browse and redeem these eDeals directly from the FRx Rewards Catalogue via the FRx app here
 
Hurry, while stocks last!
 
Not part of the FRx family yet? Download the FRx app, membership is free.
 
TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP


1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore malls:

Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and Valley Point.

2. Membership is FREE. Local residents aged 18 and above may register as a FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
 
4. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.
 
5. For instant rewards, please see “C. Redemption”.
 
C. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:
 
Get a $12 FRx Gift Card with a minimum spend of $120 using a Citi Mastercard.

From 17 November to 31 December 2023

Updated as of 29 Dec 2023, 2.47pm: $12 FRx Gift Cards are fully redeemed at Century Square, Hougang Mall, Northpoint City, The Centrepoint, Tiong Bahru Plaza and Valley Point.
 
Scan your FRx QR code in the FRx app when paying in-store. The qualifying spend must be scanned to the same FRx account.
 
Participating malls are Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
 
  • Minimum spend of $10 in a single transaction at any participating FRx stores.
  • Minimum spend of $120 in a maximum of 3 same-day, same-mall transactions for a $12 FRx Gift Card when you pay with your Citi Mastercard. Full payment must be made via Citi Mastercard.
  • Present up to 3 Citi Mastercard charge slip(s) in person at participating Malls of Frasers Property Customer Service to redeem.
  • Charge slips must be from the same Citi Mastercard.
  • Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day per mall, in person, on a first-come first-served basis and while stocks last. 
  • Applicable to in-store purchases and electronic transactions at participating Malls of Frasers Property only. Frasers eStore transactions are excluded. 
  • A FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
  • The stored value in each gift card expires 1 year from the date of issue.
  • Promotion is eligible for all Citi Cardmembers, except for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
 
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
 
4. For supermarket spending from FairPrice / FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
 
5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their QR code at Customer Service of the participating Frasers Property Singapore malls to earn FRx Points.
 
6. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
 
7. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
 
8. The Management of the respective malls reserves the right to sight all purchases before granting redemption.
 
9. Citibank and the Management of the respective malls decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
 
10. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.
 
11. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Citi Cardmember from third parties with the vouchers (“Redeemed Products”) and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.
 
12. Citibank and the Management of the respective malls reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
 
13. "Citibank" refers to Citibank Singapore Limited.
 
D. OTHERS
 
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit here.
 
2. In the event of any dispute, decisions made by The Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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