Frasers Experience

Promotions | Tampines 1

Frighteningly Good Deals Awaits at Tampines 1

Head down to Tampines 1 from 29 Sep to 31 Oct 2023 for scaretacular rewards that are too good to resist

Navigate the corridors where nightmare and reality merge at the mysterious Wax Museum.

Scan your FRx QR code at participating stores to enjoy these rewards.

Hair-Raising Rewards
29 September to 31 October 2023

Updated as of 5 Oct 2023, 6.31pm: $10 FRx Gift Cards are fully redeemed.

Spend $80 to redeem $10 Cold Storage Gift Voucher and increase your spending to $120 to receive an additional $10 FRx Card.

Horror Maze
6–8, 13–15, 20–22, 27–29 October 2023
7pm to 11pm | Rooftop
(Last entry at 10pm)

Spend $50 from 29 Sep to 29 Oct to redeem 1 FREE event pass to the Horror Maze 2023 or purchase the pass at $10 each on event day.

Navigate the corridors where nightmare and reality merge at the mysterious Wax Museum. Be sure to visit our makeover and photobooth to complete this enticingly eerie experience.

*Horror Maze is not suitable for shoppers with medical conditions, pregnant women, and children below 12 years old, unless with adult supervision.

Roving Monsters
6–8, 13–15, 20–22, 27–29 October 2023
7pm to 11pm

Spot our motley crew of roving characters to snap selfies with them for a Halloween that will haunt your memory forever.

Spine-Chilling Art Workshop
21 & 29 October 2023
2pm - 3pm

Updated as at 7 Oct 2023, 7.23pm: All workshop passes are fully redeemed.

Express yourself through spooky art! Spend $60 to redeem a pass to our Art Jamming Workshop.

Frightfully Good 10.10 Deals
From 10 October 2023

Unmask jaw-dropping discounts with our 10.10 eDeals! Available on the FRx Rewards Catalogue.

TERMS & CONDITIONS

A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 13 Frasers Property Retail developments:

Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a Member via the Frasers Experience (FRx) app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.

4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperence.com.

5. For instant rewards, please see “B. Redemption”.

B. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards:

Spend $80 to redeem a Cold Storage Voucher and increase your spending to $120 to receive an additional $10 FRx Gift Card.

From 29 September to 31 October 2023

Updated as of 5 Oct 2023, 6.31pm: $10 FRx Gift Cards are fully redeemed.
Updated as of 5 Oct 2023, 2.35pm: $10 Cold Storage Gift Vouchers are fully redeemed.

Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.

Minimum spend of $10 in a single transaction.
Minimum spend of $80 in 3 same-day, same-mall transactions at any participating FRx stores for a Cold Storage voucher.
Increase your minimum spending to $120 in 3 same-day, same-mall transactions at any participating FRx stores for an additional $10 FRx Gift Card.
A FRx Gift Card will be credited to member's FRx e-wallet when the qualifying spend is met.
Limited to 1 redemption per FRx member per day regardless of total amount spent.
Available on a first-come, first-served basis, and while stocks last.
Last redemption at 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).

Spend $50 from 29 Sep to 29 Oct to redeem 1 event pass to the Horror Maze 2023.

6–8, 13–15, 20–22, 27–29 October 2023
7pm to 11pm (Last entry at 10pm)

Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.

Minimum spend of $10 in a single same-day, same-mall transaction.
Minimum spend of $50 in 3 same-day same-mall transactions at any participating FRx stores for a event pass.
Limited to a maximum of 2 event pass per redemptions per FRx member per day on a first-come, first-served basis and while stocks last.
Present your FRx QR Code in the FRx App to verify transaction details scanned to the same account during the promotion period at Customer Service at Level 2 to redeem.
Limited to the first 5,000 redemptions.
Last redemption at 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).
Entry to Horror Maze on event days is on a first-come-first-served basis per day.
Last entry is at 10pm on event days.
Horror Maze is not suitable for shoppers with medical conditions, pregnant women, and children below 12 years old, unless with adult supervision.

Spend $60 to redeem a workshop pass.

21 October 2023 & 29 October 2023

Updated as at 7 Oct 2023, 7.23pm: All workshop passes are fully redeemed.

Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.

Minimum spend of $10 in a single transaction.
Minimum spend of $60 in 3 same-day, same-mall transactions at any participating FRx stores for a workshop pass.
Limited to the first 20 sign-ups per workshop session.
Limited to 1 participating kid & 1 supervising adult or 1 participating adult per sign-up.
Limited to 1 redemption per FRx member per day across participating malls, on a first-come, first-served basis and while stocks last.
Last redemption at 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).

Haunt down the best 10.10 FRx eDeals on the FRx Rewards Catalogue.

From 10 October 2023

Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.

All offers are valid from 10 October 2023, maximum of 1 redemption per eVoucher per member unless otherwise stated and on a while stocks last basis.
Prices listed may be subject to prevailing government taxes where applicable.
Offers cannot be exchanged for cash or used in conjunction with other promotions, offers, discount cards, vouchers, memberships or VIP privileges, unless otherwise stated.
eVouchers are valid only if used within Frasers Experience (FRx) App.
Please present reward QR code for scanning prior to payment.
FRx Points used for eVoucher redemption are non-refundable.
Participating retailers reserve the right to cancel the promotion without prior notice.
Other terms and conditions apply. Please check with respective stores for more information.
All information is correct at time of publishing. The retailers reserve the right to vary and amend the offers, and the terms and conditions of these offers without prior notice.

2. To qualify for any instant rewards redemption at Customer Service, FRx members must scan their FRx QR code when making payments at participating stores prior to redemption on the day of purchase. The qualifying spend must be scanned to the same FRx account. Should the redemption require proof of payment, the actual receipts and/or payment card must be presented for verification.

3. The following receipts, including but not limited to, are not entitled to Instant Rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending at Cold Storage at Tampines 1, FRx member must present same-day, same-mall receipts along with their FRx QR code at Tampines 1's Customer Service, Level 2, to earn FRx Points.

5. All instant rewards are available on a first-come, first-served basis while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across all malls. Please check details at the respective mall’s Customer Service.

7. The Management of Tampines 1 reserves the right to sight all purchases before granting redemption.

C. OTHERS

1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit here.

2. In the event of any dispute, decisions made by The Management of Tampines 1 will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of Tampines 1 reserves the right to change the Terms and Conditions as it deems fit without prior notice.

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